IMPORTANT INFORMATION FOR CLIENTS:

Termination of crypto-asset services by 31 December 2025

UAB GOAT Finance will discontinue to provide certain services as a virtual currency exchange operator and a custodian virtual currency wallet operator in relation to applicable laws and regulations.

What you must do by 31 December 2025
By 31 December 2025, clients must independently withdraw all funds and/or crypto-assets belonging to them from the Company’s systems.

From 1 January 2026
From 1 January 2026, clients will no longer be able to withdraw independently. In such cases, clients will be required to contact UAB GOAT Finance directly using the Company’s designated contact details to request the return of funds or crypto-assets.

Replacement services
Regulated replacement services of our partners will be designated to continue offering available services. Separate terms and conditions will be implemented for these services.

Transfers sent to UAB GOAT Finance
If a transfer is sent to UAB GOAT Finance, depending on the sending bank and the payment chain, transfers may be rejected, returned, or delayed. If a transfer is not automatically returned, we will support resolution through reconciliation and the appropriate return steps.

Support
For help, contact
or our website chat at www.goatfinance.io
. Please include your name, date, amount, and transfer reference if related to a transaction.

FAQ

UAB GOAT Finance: Termination of crypto-asset services (Wind-down)

Q1. What is happening?

UAB GOAT Finance will discontinue certain services as a virtual currency exchange operator and a custodian virtual currency wallet operator by 31 December 2025.

Q2. What do I need to do?

You must independently withdraw all funds and/or crypto-assets by 31 December 2025.

Q3. What happens after 1 January 2026?

From 1 January 2026, independent withdrawals will no longer be possible. You will need to contact UAB GOAT Finance via the designated support channels to request the return of funds or crypto-assets.

Q4. Are there replacement services?

Yes. Regulated replacement services of our partners will be designated to continue offering available services under separate terms and conditions.

Q5. What if I send a bank transfer to UAB GOAT Finance?

Transfers may be rejected, returned, or delayed depending on the sending bank and payment chain. If not automatically returned, we will support resolution through reconciliation and the appropriate return steps.

Q6. How do I contact support?