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Whether you have inquiries about our OTC crypto trading services, want to
explore a potential collaboration, or simply seek more information, the Goat
Finance team is here to assist you. Contact us through the options below,
and let's start a conversation that could shape your crypto journey.

Any questions?
Check out the FAQs

Still have unanswered questions and need to get in touch?

OTC is the acronym for Over The Counter, which is the markets where it is possible to trade various financial instruments (shares, bonds, currencies, swaps, etc …) outside the official and stock exchange financial circuits.
In OTC markets, the price is decided only by the meeting of supply and demand, regardless of the prices on the underlying ones.

Examples of OTC markets are the Forex (Foreign Exchange) market of FIAT currencies, that of cryptocurrencies and that of derivatives such as options.

In this type of markets there is no central office, but there is a decentralized network of clients and dealers, in which the latter act as market makers, offering quotes with a buy (bid) and a sell (ask) price.

Exchanges can be made over the phone, via email, via text message or via websites, through which a contract is stipulated in which the price, quantity and method of payment are fixed.

Discover all the characteristics of the OTC markets here.

You can buy using OTC by requesting a quote through our portal. Once you have received the quote we will carry out the necessary AML / FT compliance checks and then the exchange will take place.

P2P is effectively a method of buying and selling cryptocurrencies directly between users without using intermediaries or third parties within the process.

This is very convenient compared to the traditional cryptocurrency exchange: in the latter case, in fact, you do not have the ability to directly transact with another user.

P2P trading allows you to have more control over:

  • Users who buy your cryptocurrencies
  • The users you buy cryptocurrencies from
  • The sale and purchase price
  • Settlement times

This trading method uses specific market charts and aggregators to determine the best time to sell, buy or hold cryptocurrencies.

Find out all the features of P2P trading here.

You will be able to trade P2P in the P2P section of the main exchanges, such as Binance, Bybit and OKX.

GOAT Finance is part of the P2P world and trades large volumes ($ 50,000 +) every day through the best exchanges. You will find our announcements on Binance, Bybit and OKX.

We are currently working to be available in more exchanges, stay tunned of our news blog.

Currently we only accept payments in EUR via SEPA/SEPA Instant.

Payments in GBP via Faster Payment and in other currencies via SWIFT will soon be available.

Payments in EUR via SEPA take on average 1 working day, while SEPA Instant payments are instantaneous or at most arrive on the same day.

Faster payments are like SEPA Instant but in GBP, while SWIFT payments (in any currency) take 1 to 3 working days.

Yes, it is necessary to provide information about your identity by completing a procedure called KYC (Know Your Customer), as stipulated by the Anti-Money Laundering and Countering the Financing of Terrorism (AML/CTF) laws.

Politically exposed natural person (PEP) – a natural person who is or has been entrusted with prominent public functions and immediate family members or persons known to be close associates of such person.
“Close associate” means a natural person who:
(1) participates in the same legal entity or maintains other business relationships with a person who performs or previously performed the prominent public functions;
(2) is the sole owner of the legal entity set up or operating de facto with the aim of acquiring property or another personal benefit for a person who performs or previously performed the prominent public functions.
“Close family member” means spouse, person in registered partnership (cohabitant), parent, brother, sister, child and child’s spouse or child’s cohabitant.
“Prominent public functions” means functions within the Lithuanian, European Union, international or foreign public authorities:
(1) the head of the State, the head of the government, a minister, a vice-minister or a deputy minister, a secretary of the State, a chancellor of the parliament, government or a ministry;
(2) a member of the parliament;
(3) a member of the Supreme Court, the Constitutional Court or any other supreme judicial authorities whose decisions are not subject to appeal;
(4) a mayor of the municipality, a head of the municipal administration;
(5) a member of the management body of the supreme institution of state audit or control, or a chair, deputy chair or a member of the board of the central bank;
(6) an ambassador, a chargé d’affaires ad interim, a special envoy and a minister plenipotentiary or a high-ranking military officer;
(7) a member of the management or supervisory body of a public undertaking, a public limited company or a private limited company, whose shares or part of shares, carrying more than 1/2 of the total votes at the general meeting of shareholders of such companies, are owned by the State;
(8) a member of the management or supervisory body of a municipal undertaking, a public limited company or a private limited company whose shares or part of shares, carrying more than 1/2 of the total votes at the general meeting of shareholders of such companies, are owned by the State, and which are considered as large enterprises in terms of the Law of the Republic of Lithuania on Financial Statements of Entities;
(9) a director, a deputy director or a member of the management or supervisory body of an international intergovernmental organization;
(10) a leader, a deputy leader or a member of the management body of a political party.

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